Return to overviewThe Capital Architecture Playbook
FULFILLMENT TRANSPARENCY

Shipping & Fulfillment Policy

Ships from Knoxville, Tennessee · Author Direct Fulfillment

1. Origin & Processing Time

Every physical copy ordered directly on this website is hand-signed, inscribed, and packaged by William Morris in Knoxville, Tennessee.

Orders process within 1–2 business days. You will receive an email confirmation with tracking information the moment your package is scanned by the postal carrier.

2. Domestic Delivery Estimates (United States)

Domestic orders ship via USPS Priority Mail. Standard delivery estimate is 3–5 business days via USPS Priority Mail following processing.

Shipping Terms:
  • Digital Edition (PDF): Free instant delivery to your inbox
  • Signed Paperback: Free domestic shipping included
  • Founder's Bundle: Free domestic shipping included

3. International Delivery (Canada & Worldwide)

We ship to Canada and select international jurisdictions via DHL Express. Estimated transit time is 7–12 business days via DHL Express. Applicable shipping rates and duties are displayed at checkout.

4. Damaged or Lost Shipments

If your physical book is damaged or lost in transit, email will@CapitalArchPlaybook.com. We will immediately ship a replacement signed copy at our expense.

5. 30-Day Money-Back Guarantee

All orders are covered by the 30-day Sovereign Operator guarantee. If you are not satisfied, email us within 30 days for a full refund. You do not need to return the physical book.